You should first contact the telecom provider’s billing department to dispute the charges and request a detailed explanation. Keep records of your communication. If the issue is not resolved, you should send a formal dispute letter outlining the incorrect charges and providing any supporting documentation. The Kugel Law Firm can assist you in drafting this letter and escalating the dispute if necessary.
I received a telecom bill with charges for services I didn’t order. What should I do?
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